1. Returns
Due to the nature of our product (perfume), returns are only accepted for:
- Damaged or defective products
- Wrong item delivered
Return requests must be initiated within 48 hours of delivery with photo/video proof.
2. Refunds
Once the return is approved and received, the refund will be credited to your original payment method within 5-7 business days.
3. Exchanges
Exchanges will be done within 3-5 working days.
4. Non-returnable Items
We do not accept returns for opened or used products due to hygiene reasons.
⚠️ Disclaimer
- Fragrance longevity may vary depending on individual skin type, environment, and application method.
- All products are for external use only. Avoid contact with eyes and broken skin.
- Store perfumes in a cool, dry place away from direct sunlight.
- R10 LUXE is not responsible for allergies or skin reactions. Always do a patch test before full use.
📩 Contact Us
For any questions or concerns regarding our policies, feel free to contact us:
R10 LUXE
📍 Mumbai, Maharashtra, India
📧 Email: admin@r10luxe.com
📞 Phone: +91 92261 76669
